Last updated: Aug 3, 2022
This privacy policy (Privacy Policy) sets out how Klef operated by Klef Entertainment Group Ltd - Company No. 13794867 (“Klef”, “Klef App”, “KLEF”, “The Supplier”, “Us”, “We”) collects, stores, uses, protects and shares your personal information. It applies to our website and all related websites, applications, services, and tools (Service). By using the Service you agree to the collection, storage, usage and disclosure of your personal information by us in the manner described in this Privacy Policy.
Unless we obtain your written consent, we will not sell, disclose, license or rent your personal information to a third party for that third party’s marketing purposes.
We reserve the right to amend this Privacy Policy at any time by posting the amended terms on the Service. If we make material changes to this policy, we will notify you by means of an email and/or other means so that you can access and review the changes. If you object to any changes, you may unsubscribe. By continuing to use the Service after notice of changes has been sent to you or published on the Service, you are deemed to have consented to the changes.
“Personal Information” means information that can be associated with a specific person and can be used to identify that person and includes your Information. Information that has been made anonymous or aggregated so that it cannot be used, whether in combination with other information or otherwise, to identify a specific user is not personal information. “Processing“ means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
We collect personal information in a number of ways, including: when you provide information directly to us in person, by phone or in writing (whether electronic, via our communication tools or otherwise); when you visit and/or use the Service, in which case, we record information sent to us by your computer, mobile device or other access devices; and from third parties such as our related entities, service providers to us, operators of linked websites, applications and advertising on the Service.
We may collect the following types of personal information in order to provide you with access to and use of the Service and for the purposes provided for in this Privacy Policy: your name, user ID’s and passwords, phone number, mobile telephone number, email address, physical address and other contact information; financial information such as credit card or bank account numbers; records and content of communications with us or any other person including when using Service communication tools; personal information based on your activities on the Service; personal information you provide to us through any discussion boards, correspondence, member information pages, disputes, or shared by you from other social applications, services or websites; to the extent permitted by law, other personal information provided by or obtained from third parties including navigation and demographic data and credit check information; additional personal information we ask you to provide to verify your identity or when we suspect that you are in breach of our Terms of Service, this Privacy Policy or other Service policies (including your personal ID and your answers to any questions we pose to you); and personal information from your interaction with the Service and its content and advertising, including device identifiers, device type, geo-location information, connection information, statistics on page views, traffic to and from the Service, mobile network information, time, date, referring URL, the type of operating system and browser, ad data, IP address and standard web log data. Information is not associated with you personally unless you have registered an account with the Service. We will not process personal information that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, without your explicit consent. We will not process genetic data, biometric data for the purpose of identifying you, health-related data, or data related to your sexual orientation, without your explicit consent.
Our principal purpose in collecting, using and storing your personal information is to provide you with access to and use of the service in a personalised, safe and efficient manner. You consent to us collecting, using, storing and sharing your personal information to: operate the Service, generate content and provide customer support and billing services (including updates and improvements); provide the services requested by you; research, develop and improve Our services; to conduct surveys to determine use and satisfaction with our services; to generate statistics in relation to the Service; detect, investigate and prevent potentially unlawful acts or omissions or acts or omissions with the potential to breach our Terms of Service, this Privacy Policy or other policies; enforce our Terms of Service, this Privacy Policy or other policies; verify information for accuracy or completeness (including by way of verification with third parties); combine or aggregate your personal information with information we collect from third parties and use it for the purposes set out this Privacy Policy; contact you at your contact details we have collected, by way of voice call, post, text message or email; aggregate and/or make anonymous your personal information, so that it cannot be used, whether in combination with other information or otherwise, to identify you; collect fees, resolve disputes and to identify, test and resolve problems; notify you about the Service and updates to the Service from time to time; or supply you with generalised, targeted or personalised marketing, advertising and promotional notices, offers and communications based on your preferences, and measure and improve our marketing, advertising and promotions based on your ad customisation preferences. You have the right to ask Klef for confirmation as to whether or not we are processing your personal information, and if so, obtain access to the data and the following information: The purposes of processing; the types of data being processed; the recipients the data have been or will be disclosed to; and the expected data storage period, where possible. You may object to having your personal data processed for the purposes of any direct marketing at any time by communicating this to us in writing at the following email address support@klef.io.
You may withdraw your consent to us collecting, storing, using and disclosing your personal information in accordance with this Privacy Policy, but you may not be permitted to continue to use the Service or some of our services. Withdrawing your consent does not affect the lawfulness of the processing of your personal information that occurred before your withdrawal. You may opt out of receiving our marketing, advertising and promotional notices, offers and communications by communicating this to us in writing at the following email address support@klef.io.
Notwithstanding the matters set out above, you agree that we may disclose your personal information to enforce our Terms of Service, this Privacy Policy and other policies; comply with any applicable law, request by a governmental agency or regulatory authority or legally binding court order; respond to or resolve claims that a member has violated the rights of others; protect a person’s rights, property or safety; our directors, staff, contractors, professional advisers, and related entities; outsourced service providers who assist us to provide its services such as information technology providers and marketing advisers (including in relation to fee collection, fraud investigations, and Service operations); third parties to whom you expressly ask us to send, or consent to us sending, your personal information; credit agencies (including regarding missed and late payments or other defaults or breaches on your account); or such entities that we propose to merge with or be acquired by and in such case, we will require that the new entity following the merger or acquisition adhere to this Privacy Policy.
We (or a third party providing services to us) may use cookies, pixel tags, “flash cookies”, or other local storage provided by your browser or associated applications (each a Cookie and together Cookies). A cookie is a small file that stays on your computer or device until depending on whether it is a sessional or persistent cookie, you turn your computer or device off or it expires (typically between 7 and 30 days depending on user settings). Cookies may be used to provide you with our range of services including to identify you as a user or member of the Service, remember your preferences, customise and measure the effectiveness of the Service and our promotions, advertising, and marketing, analyse your usage of the Service, and for security purposes. Cookies may collect and store your personal information. This Privacy Policy applies to personal information collected via cookies. You may adjust your Internet browser to disable cookies. If Cookies are disabled, We may not be able to provide you with the full range of Our services. You also may encounter Cookies used by third parties and placed on certain pages of the Service that we do not control and have not authorised (such as web pages created by another user). We are not responsible nor liable for the use of such Cookies. The Service may also include links to third party websites (including links created by users or members) and applications and advertising delivered to the Service by third parties (Linked Sites). Organisations who operate Linked Sites may collect personal information including through the use of Cookies. We are not responsible nor liable for Linked Sites and recommend that you read the privacy policies of such Linked Sites before disclosing your personal information.
You are prohibited from engaging in spam, spyware or spoofing type activities, regardless of whether directed towards us or other users of Klef; You must not use the Service or it’s communication tools to send, upload or distribute spam, viruses or malicious, illegal or prohibited content to the Service or otherwise engage in ways that would breach our Terms of Service or this Privacy Policy; To report spam, spyware or spoof activities to Klef, email us at support@klef.io.
You can request from us the personal data which you have previously provided in a commonly used and machine-readable format.
We store and process your personal information on servers, currently located in multiple locations around the world. You consent to the transfer, storage, and retention of that information onto the servers of our host provider used from time to time by us, regardless of the location of those servers.
You have the right to have your personal information collected by Klef erased without undue delay, but you may not be permitted to continue to use the service or some of our services. We have an obligation to erase your personal data without undue delay in the following circumstances: The personal data are no longer required for the purposes for which they were collected; you withdraw your consent; or for the purposes of compliance with a legal obligation/s. We shall, upon your request, take reasonable steps to erase any personal data provided to third parties for processing.
You have the right to have the processing of your personal information restricted in the following circumstances: Your personal data are no longer required for the purposes for which they were collected; you do not think the personal information is accurate, or you object to the processing of your personal information.
We may offer services that allow you to share public aspects of the Service with third-party websites such as Facebook, Instagram, Twitter, TikTok, and other social media websites.
The Service is not directed to children under 13 years old. Accordingly, we do not knowingly collect personal information from anyone under 13 years of age, and persons under 13 years of age should not submit any personal information to the Service.
Klef is located in UK. By providing your information, you consent to the processing of your information in UK.
If you have a question regarding this Privacy Policy or you would like to make a complaint, please contact us at support@klef.io
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